Refund and Returns Policy
Tamizhangadi provides this website, along with all the information, tools, and services accessible from this site, to you, the user. Your use of our “Service” is contingent upon your acceptance of all terms, conditions, policies, and notices outlined here. When you visit our site or make a purchase from us, you are engaging in our “Service” and agreeing to adhere to the following terms and conditions (“Terms of Service”, “Terms”), including any additional terms, conditions, and policies referenced herein or accessible via hyperlink.
These Terms of Service are applicable to all users of the site, including browsers, vendors, customers, merchants, and content contributors. Prior to accessing or using our website, please carefully review these Terms of Service. By accessing or using any part of the site, you are consenting to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, you are not permitted to access the website or use any of the services provided.
If these Terms of Service are deemed an offer, acceptance is expressly limited to these Terms of Service. Any new features or tools added to the current store will also be subject to the Terms of Service. You can review the most up-to-date version of the Terms of Service at any time on this page. We reserve the right to update, modify, or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to periodically check this page for revisions. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
USER AGREEMENT AND AGE REQUIREMENTS
By accepting these Terms of Service, you affirm that you are of legal age in your state or province of residence, or that you have obtained parental consent for any minor dependents to use this site. You agree not to use our products for any unlawful or unauthorized purposes and to comply with all applicable laws in your jurisdiction, including copyright laws. You are prohibited from transmitting any worms or viruses or any code of a destructive nature. Any violation of these Terms will result in immediate termination of your Services.
SERVICE TERMS AND USAGE GUIDELINES
We reserve the right to refuse service to anyone at any time for any reason. You acknowledge that your content (excluding credit card information) may be transferred
unencrypted and may involve transmissions over various networks and changes to conform and adapt to technical requirements. Credit card information is always encrypted during transfer over networks. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service, including any contact information on the website, without our express written permission. The headings used in this agreement are provided for convenience and shall not affect the interpretation of these Terms.
INFORMATION ACCURACY AND SITE MODIFICATIONS
We do not guarantee the accuracy, completeness, or timeliness of information provided on this site. The material on this site is for general information purposes only and should not be relied upon without consulting primary, accurate, complete, or timely sources of information. Any reliance on the material on this site is at your own risk. This site may contain historical information that may not be current and is provided for reference purposes only. We reserve the right to modify the contents of this site at any time without obligation to update any information. You agree that it is your responsibility to monitor changes to our site.
SERVICE MODIFICATIONS AND PRICING UPDATES
Prices for our products are subject to modification without prior notice. We retain the right at any time to alter or terminate the Service (or any component or content thereof) without prior notification. We shall not be held liable to you or any third party for any changes, price adjustments, suspensions, or terminations of the Service.
PRODUCT OFFERINGS AND EXCLUSIVE SERVICES
Certain products or services may only be accessible online through our website. These offerings may be limited in quantity and are subject to return or exchange as outlined in our Return Policy. We have endeavoured to depict the colours and images of our products as accurately as possible on the store. However, we cannot guarantee that your computer monitor will display colours accurately. We retain the right, but are not obligated, to restrict the sale of our products or services to specific individuals, regions, or jurisdictions. This right may be exercised on a case-by-case basis. We also reserve the right to limit the quantities of any products or services offered. All product descriptions and pricing are subject to change without notice, at our sole discretion. We may discontinue any product at any time. Any offers for products or services made on this site are void where prohibited.
We do not warrant that the quality of any products, services, information, or other materials purchased or obtained by you will meet your expectations, or that any errors in the Service will be rectified.
BILLING AND ACCOUNT INFORMATION ACCURACY
We reserve the right to decline any order placed with us. We may, at our sole discretion, restrict or cancel quantities purchased per person, per household, or per order. These limitations may apply to orders made by or under the same customer account, credit card, and/or billing and/or shipping address. If an order change or cancellation occurs, we may attempt to notify you by contacting the email address and/or billing address/phone number provided at the time of purchase. We also reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors. You agree to provide current, accurate, and complete purchase and account information for all transactions made at our store. You also agree to promptly update your account and other information, including email addresses and credit card numbers with expiration dates, to ensure the completion of your transactions and facilitate communication with you as necessary.
ADDITIONAL TOOLS AND THIRD-PARTY SERVICES
We may offer access to third-party tools that we neither monitor nor control. You acknowledge and accept that such tools are provided “as is” and “as available” without any warranties, representations, or conditions of any kind, and without endorsement. We assume no liability for any issues arising from your use of optional third-party tools. Your use of these tools is entirely at your own risk and discretion, and you should ensure you understand and approve of the terms provided by the relevant third-party provider(s). Any new services or features introduced through the website, including new tools and resources, will also be subject to these Terms of Service.
THIRD-PARTY LINKS AND MATERIALS
Certain content, products, and services accessible through our Service may include materials from third parties. Links to third-party websites on this site may direct you to sites that are not affiliated with us. We do not examine or evaluate the content or accuracy of third-party materials or websites, and we assume no liability or responsibility for them. Any transactions or interactions with third-party websites are at your own risk. You should
review the policies and practices of third parties before engaging in any transactions. Any complaints or concerns regarding third-party products should be directed to the third party.
USER SUBMISSIONS AND COMMENTS
If you provide specific submissions at our request (e.g., contest entries) or without our request, such as creative ideas, suggestions, proposals, or other materials, you agree that we may use, edit, copy, publish, distribute, translate, and otherwise utilize such comments at any time without restriction. We have no obligation to maintain comments in confidence, compensate for them, or respond to them. While we may monitor, edit, or remove objectionable content, we are not obligated to do so. You agree that your comments will not violate any third-party rights, including copyright or trademark, and will not contain unlawful or abusive material.
PRIVACY POLICY AND PERSONAL INFORMATION
Your submission of personal information on the store is governed by our Privacy Policy.
ERRORS, INACCURACIES, AND UPDATES
Occasionally, there may be errors or inaccuracies in the information provided on our site or through the Service. We reserve the right to correct such errors or inaccuracies, change or update information, or cancel orders at any time without prior notice. We are not obligated to update or amend information in the Service except as required by law. No specified update or refresh date indicates that all information has been modified or updated.
PROHIBITED ACTIONS
In addition to other prohibitions listed in the Terms of Service, you are prohibited from using the site or its content for unlawful purposes, soliciting unlawful acts, violating regulations, infringing upon intellectual property rights, or engaging in abusive behaviour. We reserve the right to terminate your use of the Service for violating any prohibited uses.
DISCLAIMERS AND LIMITATIONS OF LIABILITY
We do not guarantee uninterrupted, timely, secure, or error-free service. We do not warrant the accuracy or reliability of results obtained from the Service. We may suspend or cancel the Service at any time without notice. Your use of the Service is at your own risk, and all products and services provided are “as is” and “as available” without warranties or
conditions, except as expressly stated. We shall not be liable for any damages arising from your use of the Service. You agree to indemnify us and hold us harmless from any claims or demands, including legal fees, arising from your breach of the Terms of Service or your violation of any law or rights of a third party.
SEVERABILITY and TERMINATION
If any provision of the Terms of Service is deemed unlawful, void, or unenforceable, that provision shall be enforced to the fullest extent permitted by law, and the unenforceable portion shall be severed from the Terms of Service without affecting the validity of the remaining provisions. The obligations and liabilities incurred prior to termination shall survive termination of the agreement. These Terms of Service remain effective until terminated by either party. We may terminate these Terms of Service at any time without notice if you fail to comply with them. You may terminate by ceasing to use our Services.
ENTIRE AGREEMENT and GOVERNING LAW
These Terms of Service constitute the entire agreement between you and us regarding the Service, superseding any prior agreements or understandings, oral or written. These Terms of Service and any agreements for Services shall be governed by the laws of India.
CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service on our website. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates on our website. Your continued use of the website or the Service constitutes acceptance of any changes made.
REFUND POLICY
Tamizhangadi Private Limited guarantees a seamless shopping experience, and if you’re not satisfied, our easy refund policy has you covered. Our commitment is to streamline the return process, ensuring simplicity and convenience for our customers.
INITIATE A PRODUCT RETURN
You have a 24 hour window to assess your purchase. Should the product not meet your expectations within this period, feel free to initiate the return process without hesitation. To commence the refund procedure, kindly reach out to our dedicated customer support team either via email at [contact@tamizhangadi.in]. Please furnish your order number along with a succinct explanation outlining the rationale behind the return. Rest assured, our proficient
team is poised to facilitate this uncomplicated process, ensuring your experience is characterized by minimal inconvenience.
In the event of a delivery delay beyond the communicated date, you are entitled to initiate a product return. Similarly, should you encounter any damage or quality concerns, the return process can be promptly initiated. Your satisfaction is our priority, and we are committed to resolving any issues with utmost diligence.
The verification of damages relies on the photographs you provide for the respective products. Following a thorough evaluation, refunds will be processed. For quality-related concerns, it is crucial to articulate the details clearly to our customer support executive, and the decision for a refund is explicitly subject to management’s discretion.
REFUND OPTIONS
Choose between a full refunds to your original payment method or opt for store credit for future purchases. We aim to accommodate your preferences and ensure a seamless experience. We assure a comprehensive refund process within 7 business days. The refunded amount will be credited to your original payment method or, alternatively, can be issued as store credit based on your selection.
PRODUCT PICK UP
Products can be returned to us through our designated courier partner or our delivery executive, with the pickup arranged by our team based on the delivery location.
CONDITIONS FOR REFUND
Products should be returned in their original condition, inclusive of all accessories and packaging. Certain items may necessitate adherence to specific refund terms outlined in the product information.
DEDICATED CUSTOMER SUPPORT
Our customer support team is available around the clock to assist you with any concerns or questions you may have regarding your purchase or the refund process.
